Our Company's business commitment is based on customer satisfaction, supported by best practices, continuous improvement, training and employee participation, responsibility and accountability.
Our Company's vision is to become the market leader of high quality products and services that will consistently exceed customer expectations in the markets we serve.
This will be achieved by:
- Defining and implementing clear responsibilities and accountabilities at all levels and throughout the organisation of the company.
- Providing efficient products and services to exceed customers' satisfaction.
- Implementing a continuous improvement of our processes to permanently increase the Company level of performance.
- Defining Key Performance Indicators measuring quality, industrial performance and service level to our customers.
- Training employees to do it right, first time, every time.
- Maintaining quality management systems in accordance with ISO 9001 at all sites and in all segments of our activities.
Throughout the ABnote Group Australasia organisation, every employee, must adhere to all policies and procedures implemented in the Company, contribute to, and take responsibility for quality.
It is the challenge of all the employees of our company to strive for excellence in quality.